Contact

NonCable is a small, independently run site — there’s no support team or call center behind it, just an inbox that gets read. Email support@noncable.com for anything below.

What’s useful to send

• A calculator giving a result that looks wrong — include which tool and what you entered, so it can actually be checked.
• Outdated pricing, a channel line-up, or a plan detail in a guide.
• A broken link or a page that isn’t working as expected.
• A tool you think is missing that would genuinely help cord-cutters.

What this isn’t

This isn’t a substitute for your streaming or cable provider’s own customer service — billing disputes, account issues, and cancellations need to go to the provider directly. NonCable doesn’t have access to your account or your bill.

Response time

There’s no fixed turnaround and no auto-reply ticket number. Messages get read and, where something’s genuinely wrong, fixed; not every message gets an individual reply.